Proceedings of the 7th European Conference on e-Government
The survey was divided into two sections. In Section one a varying number of questions were asked regarding specific dimensions of on-line service quality as identified by Parasuraman et al. (2005) These dimensions and the number of itemsanbsp;...
| Title | : | Proceedings of the 7th European Conference on e-Government |
| Author | : | |
| Publisher | : | Academic Conferences Limited - |
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