Proceedings of the 7th European Conference on e-Government

Proceedings of the 7th European Conference on e-Government

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The survey was divided into two sections. In Section one a varying number of questions were asked regarding specific dimensions of on-line service quality as identified by Parasuraman et al. (2005) These dimensions and the number of itemsanbsp;...


Title:Proceedings of the 7th European Conference on e-Government
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Publisher:Academic Conferences Limited -
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